If your item arrived damaged or you suspect that it may be defective, please do not return the item. Contact customer service immediately and we will be happy to personally assist you.
We accept returns on damaged or defective products only.
How to submit a return request.
- Text or Email us as soon as you can.
- Text or Email Pictures of broken item(s).
- Review the details of your return for accuracy and submit your return request.
- You’ll promptly receive your return shipping label and a gift card for the amount of your return, minus the cost of return shipping.
Credit card refunds can be arranged by special request once your return has been received and inspected. Credit Card refunds can be issued only to the card used at the time of purchase.
*If a returned item is deemed used upon inspection, it is immediately destroyed. The used item cannot be replaced, a refund cannot be issued, and we will take action to prevent any future orders from that customer account.
Same Day Local Delivery Returns
There are no returns or refunds for Same Day Local Delivery. Since it is pay in person, you can always deny the delivery for any reason. Especially, if the product/service does not meet your quality standards.